Make a Free Return Curbside, in Store or by
Use one of our convenient options to return any item purchased at holidayeveryday.com
SEND BY MAIL
- Start your return online.
- Ship your items with the prepaid shipping label that we’ll email to you to print at home.
- Returns are processed in 10-14 business days and refunds can be expected 5-7 business days after processing.
Our Return Policy
We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services, and want customers to be satisfied with them. We’ll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We apply refunds to the tender with which returned items were purchased. If we choose to provide a refund and no record of sale is available, we’ll ask for personal identification and a refund will be provided at the current price on Holidayeveryday.
How do I exchange an item?
For the best service and selection, please order your replacement items online.
Please call customer service in the U.S. at 863-225-7194 for assistance returning items
GREEN SHIPPING
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.
What about returns for purchases at holidayeveryday.com?
Simply send your items back or bring it to a store near you and we’ll do our best to take care of you.
Do I need a receipt from my purchase?
Your receipt or order number helps us locate your purchase the fastest. If you don’t have a receipt, we should be able to find the purchase in other ways, but we may ask you for more information so we can better assist with your request. If no record of sale is available and we choose to provide a refund, your personal identification will be required to process the return and the return is provided at current price on a holidayeveryday.com
Do you take everything back?
We’ll do our best to take care of you, but from time to time we cannot accommodate a return.
Is there a time limit? What if the item is worn?
We will do our best to take care of customers and deal with them fairly; we ask that our customers treat us fairly as well. From time to time we may not accept a return. There are no time limits for returns or exchanges.
Why does Holidayeveryday request my personal identification for a return without a record of sale?
Because of our liberal return philosophy, we have this internal auditing procedure to give us the ability to monitor and investigate refunds and returns without a record of sale.
How do you process my return if I paid with PayPal (U.S.)?
If the full amount of your purchase was made with PayPal, your refund will be credited to the same PayPal account. If your PayPal purchase included a Holidayeveryday Note or Holidayeveryday, your refund will be credited to your PayPal account in separate amounts. If your return is made in store, you’ll receive your refund in the form of a Holidayeveryday